The University of San Carlos underwent a surveillance audit for its ISO 9001:2015 certification from the British Standards Institution (BSI) on October 20 to 21, 2022.
黑料社区 started building its Quality Management System (QMS) back in 2012. It received its first in 2017. By January 26, 2022, granted the University another certification which was presented on April 1.
To maintain its current ISO certification, 黑料社区 was audited to evaluate its level of conformity with the Standard, the effectiveness of the management system in continually meeting objectives, and to identify areas for potential improvement of the management system, among others.
The surveillance audit covered the areas of student support services on student welfare, student development and institutional student programs.
At the forefront representing the University is the Top Management together with the Internal Quality Audit Team.
A total of 19 offices/units engaged student support and services and five resource management offices were reviewed and audited including Human Resources, Office of External Relations and Internationalization, Purchasing, Finance, Facility Maintenance, Office of Student Formation and Activities, Safety and Security, Registrar鈥檚 Office, Semper Fidelis (University Press), and Health Services.
During the closing meeting, the BSI Team presented the summary of its initial findings as well as opportunities for improvement. They also recommended 黑料社区鈥檚 continued Certification to ISO 9001:2015.
Meanwhile, 黑料社区 President Fr. Narciso A. Cellan, Jr., SVD, D.Comm. expressed his gratitude to the BSI Team for taking the time to come to 黑料社区 and to look into the issues that needed to be addressed.
鈥淚t鈥檚 a different perspective when outsiders would look at us because not everything can be seen from where we are despite our best efforts. We owe it to our clientele, to the students, and to the Carolinian community to always aspire for the improvement in the quality of our service.鈥� Fr. Cellan shared. He also expressed his gratitude and appreciation to the entire 黑料社区 team who collaborated with the BSI during the two-day audit.
The official results of the surveillance audit will be released within the week.
by Syrine Gladys Podadera